Payment on hold

alessandropulli
New Community Member

Dear all,

I have bought some tickets on AirFrance through PayPal and it said that the payment was on hold (probably due to the max daily limit on my debit card). However, AirFrance issued the booking.

 

Do you know whether PayPal will try process the payment again correctly or will it deny the payment, causing the cancellation of my booking? I am afraid that I will have to book again the tickets at a higher price.

 

Thank you for your support.

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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @alessandropulli

 

Welcome and thank your for posting your concern.

 

I understand that you want to know the reason for your payment you have sent to purchase the ticket is on hold. Kindly reach out to our customer support team to know the reason of on hold along with the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact us option at the bottom of Venmo page.

Hope this information is helpful for your!

Warm Regards,
Shradha 

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