Payment From a Year Ago

AlCheikh7
Contributor
Contributor

Hi guys!
A year ago, I received a payment in my paypal account, at that time, I hadn't linked it to a bank account/credit card, so my balance was always 0EUR. Now that I linked my account to a credit card (Redotpay), will I receive my payments?
Also, instead of displaying my card as Redotpay, it just says "your bank", is this normal?
Thank you
Here is proof of payment
Opera Snapshot_2024-11-10_002812_mail.google.com.png

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2 REPLIES 2

PayPal_Shradha
Moderator
Moderator

Hello @AlCheikh7,

 

Welcome and thank your for posting your concern.

We understand your concern regarding receiving money in your PayPal account. You can receive money to your PayPal account and it will be available under PayPal balance. You can withdraw the funds either to your linked bank account or eligible debit card. You will not be able to withdraw the money to your credit card. Kindly  refer the help centre article and check for anther help centre article for more details.

 

Hope this information is helpful for your!

 

Warm Regards,

Shradha

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AlCheikh7
Contributor
Contributor

Thank you for the reply, but you didn't address the fact that the payment was transferred a year ago and never displayed on my Paypal balance, so my question still stands, will I still receive my money even though it was sent a year ago? and does the fact that Rpay is a credit card, as opposed to a debit card, change anything in this regard?

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