Cannot change the payment type upon checkout!

pwekim
New Community Member

Recently I cannot change the payment type upon checkout from Ebay. At checkout, it used to bring up a secondary screen that allowed me to adjust the payment type, but it now defaults to the preferred payment only. I cannot deselect the preferred payment, so how do I resolve this? 

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2 REPLIES 2

PayPal_Shradha
Moderator
Moderator

Hello @pwekim,

 

Welcome to PayPal Community Forum and thank you for posting! 

 

We are sorry to hear that you are facing to select the payment method. Kindly reach out to our customer support team to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this helps!

 

Warm Regards,

Shradha

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LmGr7119
Contributor
Contributor

I have the same issue. I even switched the card but ebay still charged on the old card. Have you resolved your issue? I have card with 5% discount but was not able to use it. What the hack paypal/ebay

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