Payment on hold

Rabspat40
Contributor
Contributor

Hi, I have a payment on hold and the item has been delivered and i used the delievery service hat you asked me to use but tacking on it seems to have messed up and my money does not seem to be releasing . Tracking to show it's been delivered [removed]  The person i sold the item to has even confirmed he has recieved the item to me, but it's been saying the money be released in 7 days since the 6/12.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rabspat40 

 

If the buyer confirmed receipt through the PayPal transaction, it should be released. Maybe PayPal determined it was high risk so they want you to wait 21 days.


Contact customer services: 

https://www.paypal.com/uk/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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