Payment on hold
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Hi, I have a payment on hold and the item has been delivered and i used the delievery service hat you asked me to use but tacking on it seems to have messed up and my money does not seem to be releasing . Tracking to show it's been delivered [removed] The person i sold the item to has even confirmed he has recieved the item to me, but it's been saying the money be released in 7 days since the 6/12.
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If the buyer confirmed receipt through the PayPal transaction, it should be released. Maybe PayPal determined it was high risk so they want you to wait 21 days.
Contact customer services:
https://www.paypal.com/uk/smarthelp/contact-us
Click “Message Us” or “Call Us” option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂
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