Pay in 4 Payment pending - Contract looks cancelled - Money not returned

Rosco22
New Community Member

Heeeeelp!!  Hi I did a pay in 4 contract and the money is pending authorisation. When I ordered through the website I went on the original order did not process the PayPal in 4 yet it got taken out of my account saying pending authorisation. I have no confirmation from merchant about payment. But I got the confirmation email from PayPal and went into view or manage transaction and it took me to the next screen and it says cancelled with the full amount crossed out.

I’m yet to receive the first payment back and have not received an order confirmation from merchant. Will I get the funds back after 72 hours if merchant hasn’t receipted anything? I need to place an order for items using alternate payment methods but don’t want it duplicated.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rosco22 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.


Advice is voluntary.
Kudos / Solution appreciated.
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