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So i just started doing invoicing for my art commissions, I am Canadian and my prices are in USD. Today I sent an invoice to my friend where he had to pay me $35USD (which would be roughly around $45CAD) and I even made sure the currency was in USD. Though when I got the payment, I only got $35CAD, a little less due to fees. Is that normal? or did I do something wrong?
We understand your concern regarding the fee you have charged for the transaction. Kindly reach out to our customer support team to know charges or fee charged to your for the transaction. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".
Also, refer the article to know the types of fee PayPal charge you and for the type of transaction you made using PayPal.
