I cannot withdraw my money

jazzy1
Contributor
Contributor
Why can't I access my own money in my PayPal account? That money is my children's dinner tonight. You have no right withholding my money. There is no problem with my account and I am an honest and decent person. Shame on you!!!
Login to Me Too
36 REPLIES 36

Caterina69
Contributor
Contributor

Really sorry to hear that, Becca.
Nevertheless, as I was reading some of the comments about this issue (from Mark's link), I've realised there are customers that, like yourself, can't make transfers with cards either - so it seems very random who can do what...
This won't help you now, but I hope it's at least reassuring you - it's not just your account.

Login to Me Too

MarkM63
Contributor
Contributor

Becca

If you have your cards set as aoptions this is how to do it.

Login.

Click Transfer Money.

Click Withdraw From PayPal To Your Bank Account.

Halfway down you'll see To: (your bank) and then to the right CHANGE.

Click Change.

Choose the card option you want to use.

That worked for me and I hope it solves it for you.

 

Login to Me Too

Caterina69
Contributor
Contributor

That's how I've done it too, but doesn't seem to work for Becca 😞

Login to Me Too

Becca431
Contributor
Contributor
Hi I've done exactly that no end of times just not working for me I'll just have to starve friend sent me that to get some food and can't even withdraw it so upsetting
Login to Me Too

jazzy1
Contributor
Contributor
Hi Becca, if you log into your PayPal account, then click Wallet, you have the option here to "add card" (same as your bank account) add your card details and you may have to confirm your password with visa or whoever your card is registered with. Then "change preference" on wallet page to "card". Then go back to home page and go through the withdrawal process, click withdraw to bank then on the next page, you should have the option to click on "card" as your preferred payment option. It's a pain, but easy once you have done it the first time. No doubt someone will soon show the process on YouTube as people will be very frustrated at having to wait. Hope you get sorted, let us know how you get on.
Login to Me Too

Becca431
Contributor
Contributor
Thanks for reply still not working for me I'm just one of the unlucky ones I guess
Login to Me Too

Becca431
Contributor
Contributor
Hi everyone it's now working but I got a message of pp saying it was was my bank rejecting it lol just like everyone else got the same message.so pp are still not holding there hands up that it was a problem on there side not our banks but least it's sorting now I can withdraw again hope everyone got sorted
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.