I can't receive my earnings from Course Hero

rosheuji
Contributor
Contributor

I can't receive my earnings from Course Hero. This is the notification I received from them: Your PayPal account encountered issues. Please contact PayPal support to correct any issues and confirm that your account is able to receive payments." Had someone encountered the same problem as I? What did you do to resolve it?

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49 REPLIES 49

aele9
Contributor
Contributor

I was able to speak with and be assisted by a Paypal representative, and I updated and added the necessary information, but the problem persisted.

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jsfrcts
Contributor
Contributor

Have you tried to withdraw your earnings today? Did you receive the verfication code? Did you send an email to Course Hero (Tutor Support Team)? I'm still waiting for their reply. I was able to contact Paypal Support and they said there's no issue on my account and it's fully verified so I am able to send and receive payments  with no issues.

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elspresso
Member
Member
i think coursehero is the problem ://
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aryanmuradkhan
Contributor
Contributor

yes i encountered the same issue

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jsfrcts
Contributor
Contributor

I think Course Hero is the problem. Does Course Hero have a community like this? (PayPal Community) If there is, please add me or let me know.

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aryanmuradkhan
Contributor
Contributor

please let me know you guys have any solution to this.

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jsfrcts
Contributor
Contributor

Is the problem fixed?

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jedreid24
Contributor
Contributor

I still can't withdraw my earnings. Nothing's wrong with my account as well. Seeing as this isn't an isolated case, the problem seems to be on Coursehero's end.

 

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jsfrcts
Contributor
Contributor

Does Course Hero have a community like this? (PayPal Community) If there is, please add me or let me know.

 

 

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rhevamae
Contributor
Contributor

I have the same problem. Please let me know if it is already fixed or how you fixed it.

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