I can't receive my earnings from Course Hero

[rosheuji]

I can't receive my earnings from Course Hero. This is the notification I received from them: Your PayPal account encountered issues. Please contact PayPal support to correct any issues and confirm that your account is able to receive payments." Had someone encountered the same problem as I? What did you do to resolve it?

[Rajib_Biswas]

It has been 4 days, the problem is not being solved.

[jsfrcts]

I sent a message to Course Hero and PayPal about the issue, but haven't received a response yet. Can you withdraw your earnings now? Did Course Hero send the verification code and process the payment to PayPal?

[silvermist118]

I messaged @AskPaypal and this is there reply

Hi there, thanks for getting in touch with us via Twitter. I am sorry to know that you are having trouble while receiving the payment from Course Hero. I know this must be frustrating and I am sorry for the trouble you have experienced. This is an ongoing issue with receiving the payment from Course Hero. Our team has been notified and they are diligently working to fix this issue at the earliest. We greatly appreciate your patience and understanding while our team works on this. Thank you for reporting this issue to us! ^Jyo

[jsfrcts]

I tried to withdraw this morning, but I can't even receive the verification code. Please let me know if the problem is fixed. Thank you.

[sachin662]

FILL THE MOBILE NUMBER THAT YOU REGISTERED WHEN MAKE ID IF YOU WANT WITHDRAW MONEY

[rhevamae]

Can you also asked for estimated time when their system will be fixed? It has been 4 days now. Please do give us an update if the issue is resolved. Thanks

[jsfrcts]

I emailed Course Hero about this, but haven't received a response. Thank you for the update. I hope the issue is fixed as soon as possible.

[Temp20240108Y]

did you guys facing the same problem or have a solution. please let me know

[ApplePie55]

I am facing the same issue. Tried today, and it failed again.

[rhevamae]

Recent update from PayPal. They said they already resolved all issues on their end TODAY and suggested to contact Course Hero on their end. We will see if we can already withdraw tomorrow if indeed there is no problem in Course Hero. Otherwise, it is on Course Hero's end is the problem.