I can't receive my earnings from Course Hero

[rosheuji]

I can't receive my earnings from Course Hero. This is the notification I received from them: Your PayPal account encountered issues. Please contact PayPal support to correct any issues and confirm that your account is able to receive payments." Had someone encountered the same problem as I? What did you do to resolve it?

[jsfrcts]

Me too. I sent an email to Course Hero, no response. I messaged @AskPayPal they said there's no limitations or issues with my account. But they encourage me to update/confirm my identity. I'm still waiting for Course Hero's response.

[rosheuji]

How did you update or confirm your identity?

[sachin662]

ARE YOU FACE THIS PROBLEM PRIVIOUSLY.

[jsfrcts]

They give me this link: https://www.paypal.com/policydashboard/process/compliance/cip

[venkatD]

This link is not working 
I already updated my details and my PayPal account was also verified but I'm still getting payment encounters in Course Hero.

[jsfrcts]

I completed identity confirmation too, but that didn't fix the issue. Course Hero still notifying me, "Your PayPal account encountered issues. Please contact PayPal support to correct any issues and confirm that your account is able to receive payments." This is also the first time I'm experiencing this problem.

[sachin662]

I AM ALSO FACE THIS PROBLEM BUT WHEN MY FRIEND WIDRAW MONEY THEY HAVE NO SUCH ISSUE

[jsfrcts]

Have you received your earnings from Course Hero, or not yet?

[Thriveni]

Not yet