I CAN'T SEE G-XCHANGE IN MY PRE-APPROVED PAYMENT

[roella2000]

I already re-linked my paypal account to gcash but can't stop withdraw my funds. Paypal says: To view details log in on the Paypal homepage, go to your Profile, and click Preapproved Payments. Then click G-xchange MY PROBLEM: THERE IS NO G-XCHANGE OPTION (I CANNOT SEE ANY OPTIONS) PLEASE HELP I NEED TO WITHDRAW THE FUNDS ASAP.

[PayPal_JonK]

Hello @roella2000, 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues transferring your funds through GCash. If you've already taken the steps listed in this GCash FAQ article on Linking PayPal and GCash, I would recommend reaching out to GCash first to make sure there's nothing wrong on their end. If everything checks out, please feel free to reach out to our Support Teams for further assistance. 

Good luck!

 - Jon K