How to Get a Refund

phucbaby
New Community Member

Hi everybody
I opened a business account on paypal, when my customer paid, my money was temporarily detained, I followed the instructions to add a card and 2 dollars was deducted, can someone tell me? When will I get this money refunded?

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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @phucbaby,

 

Welcome and thank your for posting your concern.
 

We understand that your payment is on hold and you want to know when you will receive the payment. Kindly refer the help centre article to get an idea how hold works and how you can be able to get it released early. There is another article which also request you to refer.

 

Hope this articles are helpful for your!


Warm Regards,
Shradha 

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