How do I contact the payment recipient through Paypal?

cwatt1
Contributor
Contributor

Hello,

 

I'm new to this -- I need to contact the recipient of a payment that I made.  I need to redo because of an incorrect explanation.  How do I contact the recipient through PayPal?

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1 REPLY 1

TasleemaJ
PayPal Employee
PayPal Employee

Hi @cwatt1.

 

Thank you for your post. 

 

I understand that you want to contact the recipient. To see the recipient's contact details:

  1. Go to Activity.
  2. Select the payment.
  3. Use the contact information on this page to contact the seller/recipient.

Also, if you want to cancel the payment, you can contact the recipient/seller to request a refund within 180 days of making your payment or file a dispute in the Resolution Center.

 

Thanks and Regards,

TasleemaJ

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