How do I cancel a payment or change delivery address

Brian201
New Community Member

Can I change delivery address whilst it’s pending

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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi @Brian201 

 

Thanks for your post and welcome to community!

If you are referring to changing the delivery address you will have to get in touch with the merchant or the website from which you placed the order. However, if they cannot change the address you can ask them to refund so that you can place the new order with the correct address.

I hope this information was helpful!
Shantha

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