New to the community? Welcome! Please read our Community Rules and Guidelines
I purchased music sample pack. Funds were taken from my bank acount - but i can't see it on my paypal transactions.
Also seller - did not recieved money.
How it's possible and what i shoul do?
Thank you for your post!
I am sorry to hear you're not able to see the transaction through PayPal. If you made the purchase through PayPal, it is possible the purchase was made through a guest checkout. If you received an email with a transaction ID, but don't see the transaction in your activity, this is likely the case. If you have any other questions, you can reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope this helps!
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks