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Funds taken from bank, but not see transaction in paypal activity page.

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Vakabular
New Community Member
Posted on

I purchased music sample pack. Funds were taken from my bank acount - but i can't see it on my paypal transactions.

Also seller - did not recieved money.

How it's possible and what i shoul do?

2 REPLIES 2

Funds taken from bank, but not see transaction in paypal activity page.

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DEEDRISCOLL89
Member

Funds taken from bank, but not see transaction in paypal activity page.

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PayPal_Chase
Moderator

Hi @Vakabular,

 

Thank you for your post!

 

I am sorry to hear you're not able to see the transaction through PayPal. If you made the purchase through PayPal, it is possible the purchase was made through a guest checkout. If you received an email with a transaction ID, but don't see the transaction in your activity, this is likely the case. If you have any other questions, you can reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

 

I hope this helps!

 

Chase

 

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