E-Check Cancellation?

MelissaCook11
New Community Member
I have a pending transaction on my pay pal account that says “e-check pending” that I don’t have the money to pay. I called my bank and they said I need the pay pal ID number to cancel it?? WHAT DO I DO.
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @MelissaCook11,

Welcome to the PayPal Community! 

It sounds like you made a purchase that was funded through an eCheck but would now like to cancel. I'm sorry for any frustration trying to cancel it has caused. If your bank requires a transaction ID, you can find your PayPal transaction ID after selecting the transaction in your PayPal Activity. If you're unable to cancel the payment with them and they deny it due to insufficient funds, the payment may be attempted once more before PayPal automatically cancels it. You can learn more about eChecks on our Help Center here.  

I hope this information helps! If you have any further questions or need any help finding the information, you can reach out to Customer Support through one of these options

- Meghan


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