Create Invoice Issue

sukhi3
New Community Member

hi every one!

Actually I'm new to PayPal. just want to make create an invoice of something like 1000$ but every thing is fine i guess but the invoice has been rejecting by the website with the message "unfortunately, we could not create your invoice. if you have any questions, please contact customer service." i did not connect my bank details with PayPal.

Thank you.

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1 REPLY 1

pkkh
PayPal Employee
PayPal Employee

Hi @sukhi3 

 

Thank you for making a post. 

 

I see you're facing issues to create an invoice. When you face errors like these, please check if your account is fully verified and make sure that there are no limitations placed on your account. Also, try to clear your cache, cookies, data and try the action using a computer. If you still face issues, contact PayPal directly and they will take a look for you. You can also contact PayPal via Facebook and Twitter

 

Regards,

Punith 

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