Can't make payment, keep getting an error

Madeira_Jon
Contributor
Contributor

 I am having the same problem.  Bought items from USA, I go through the whole PayPal process, even confirming that I am genuine, then when I click "SUBMIT PAYMENT", the receiving company states that there has been a "PayPal Error". I have been with PayPal sine 2003 and put thousands of pounds through it.

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2 REPLIES 2

Roro1987
Contributor
Contributor
I have this problem for a week now, could you fix it?
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PayPal_JonK
Moderator
Moderator

Hello @Roro1987

 

Welcome to the PayPal Community! I can understand how it can be a bit frustrating not being able to make a payment. Have you tried the steps in this Help Center article: Why was my payment declined? 

 

If those steps don't end up working, I'd recommend reaching out to our Customer Support teams for assistance. 

 

Good luck with this and future transactions!

 

 - Jon K
 


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