transaction inquiry payment from wrong source

thimblyjina
Contributor
Contributor

I made a donation to go fund me and told paypal to take money from my bank account NOT paypal balance. WHY did they take it from my paypal balance and WHY is it pending?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @thimblyjina

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with how a recent transaction was funded. Normally, the transaction is funded with the source you choose at checkout. If you see a different funding source used, I'd recommend reaching out to our Customer Support teams for clarification. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.