someone sent me $12 and it says its here?

arjun1027
Contributor
Contributor

it has the money received but has a yellow clock beside it, there's no mentions to when my money will be released unlike other transitions in my account which say available by (blank) whats this clock mean

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PayPal_JonK
Moderator
Moderator

Hello @arjun1027

 

Welcome to PayPal's Community Forum! I'm sorry to hear there's some confusion surrounding a recent transaction you've received. It sounds like there's some kind of pending hold on the transaction you've received. Normally, you'll see the reason for the pending hold in the Transaction Details or in a notification through your Secure Message Center or possibly email inbox. Here are a few articles you may find useful: 

 

Why is my payment on hold or unavailable?

How can I release my payment(s) on hold?

 

However, if you're still unsure why your transaction is pending or on hold, please reach out to our Customer Support teams for assistance. 

 

Best wishes!

 

 - Jon K


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