refund

Jakub14
New Community Member

Hi, resolution center still not working for more than week and it´s alway show the message that is problem on paypal side. I can´t report my problem, because money were refund on my debit card but still didnt show up- its been 3 weeks now

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jakub14 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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