"There’s a problem Right now, we’re not able to transfer the funds to your bank."

smrzzz
New Community Member

As stated in the title of this question, that is the error message I get when trying to transfer funds to both of my Visa debit cards. It happens both in the phone app, over mobile Chrome and over desktop browser. I've verified a long time ago and transferred funds successfully before without an issue. I've been trying to transfer for a little over a week now I believe, all unsuccessfully. I've re-linked my card. I don't know what else I can do. I'm running out of patience with PayPal... Please help.

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @smrzzz,

 

Thank you for your post and welcome to the PayPal Community!

I am sorry to know that you're facing issues while transferring funds. As per the information that you've shared, it is possible that our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, I would recommend you to try again at a later time. If the issue persists, kindly check the resolution center to check if you have received any notifications regarding your account status. 

Regards,
Ayesha 


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