Direct deposit not posting

Smmjjm
Contributor
Contributor
I have 3 direct deposits from 3 different places that should have been in my account last night or early morning and nothing. Where is my money! 2 of the 3 I receive regular direct deposits from and my money is always here by now.
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28 REPLIES 28

heregome2
New Community Member
yesterday was payday my direct deposit had been set up and my employer send my money to PayPal as directed by direct deposit but I've yet to receive it.. I haven't even received a email saying it's on the way
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Ml95
Contributor
Contributor
Same thing happened to me
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Smmjjm
Contributor
Contributor

Mine is missing too. Customer Service first told me it was an issue with the companies sending the direct deposits. I have direct deposits coming from 3 different companies so I doubt all three companies are having issues. After arguing with them they then came back and said "Upon checking this is a known issue right now in reference to CSTS0020730. This issue is now being reviewed by our engineers and they're working on a resolution already." 

 

Not sure what CSTS0020730 means and still don't have any funds yet. I will be filing a complaint if the funds are not received today.

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steph1885
Contributor
Contributor

My direct deposit has also not been deposited. I just talked to customer service and they told me they are having an issue with direct deposits. This is beyond frustrating because I have bills to pay and things to purchase for my upcoming wedding. I usually get my check on Monday night. It is now Wednesday morning. If I don't receive my money by Friday, I'm going to be extremely ticked off. 

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Temp20220823n
Contributor
Contributor
I always get my direct deposit Monday night and this week I still don't have it does anyone know what's going on
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therealest24
Contributor
Contributor

Im having the same issue. My direct deposit usually hits on Sunday night and I still dont have anything. I contacted customer support and she submitted a ticket to run a trace on the direct deposit. 

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Temp20220824D
Contributor
Contributor
Did you get yours? I haven’t gotten my Direct deposit it’s 4 days late now. Every time I call they tell me they don’t see a deposit
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Brevite88
Contributor
Contributor
Nope I haven’t received it. The supervisor said she couldn’t give me a definite answer when I will receive the direct deposit.
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Brevite88
Contributor
Contributor
I Just received my direct deposit
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