pending payment

mickydog1
Contributor
Contributor

I have pending payment in paypal , what i ordered company canceled .If i reorder will paypal take more money form my bank acc or use money pending

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PayPal_RachelK
Moderator
Moderator

Hi @mickydog1,

 

Thank you for your post. 

 

If a merchant has cancelled your order, the payment should show as 'Cancelled' in your PayPal Activity page. Once the payment shows as cancelled, any funds associated with the transaction would be released back to your bank account. 

 

If you make another order with this merchant, a second payment would be taken. As it is a new order, we would not have the option to take the funds currently on hold. 

 

I hope this helps!

 

-  Rachel 

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PayPal_RachelK
Moderator
Moderator

Hi @mickydog1,

 

Thank you for your post. 

 

If a merchant has cancelled your order, the payment should show as 'Cancelled' in your PayPal Activity page. Once the payment shows as cancelled, any funds associated with the transaction would be released back to your bank account. 

 

If you make another order with this merchant, a second payment would be taken. As it is a new order, we would not have the option to take the funds currently on hold. 

 

I hope this helps!

 

-  Rachel 

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