pending money transfer

T1Ger
New Community Member

I transferred an amount of money from my Paypal to my bank account and its been 2 weeks now and the money haven't arrived yet, I have contact my bank and they told me no transaction was made in the last month.

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hello @T1Ger

 

Welcome to the PayPal Community Forum! 

 

I am sorry to see you are having issues locating your withdrawal from PayPal. Withdrawals can generally take 5-7 working days. 

 

As you have already contacted your bank, if the money is still not in your bank account after 14 business days, please contact us and we’ll help you trace the missing withdrawal. Please note that we won’t be able to begin the tracing process if it has been less than 14 business days.

 

For more information on this, see: Where’s the money I transferred to my bank account? (paypal.com) 

 

If you need to contact our customer service team to start a  trace, you can select 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

 

You can also DM us on Twitter or PM us on Facebook! 

For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

 

I hope this helps. 

Rebecca. 

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