Hello @abujaloud1, thank you for posting.
If you are having trouble completing your payment and you are getting the message "To get your payments working again, check your account", your account may have a limitation in place. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center.
Please click the following link for more details Why is my PayPal account limited?
I hope this helps,
- Sean
