payment still on hold over 24hrs after item delivered

faitew0w
Contributor
Contributor

I posted an item 2 days ago, provided a tracking number, it arrived over 24hrs ago and my funds still haven't been released.

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3 REPLIES 3

Gane26
PayPal Employee
PayPal Employee

Hi @faitew0w 

 

Thank you for your post!

 

I understand that you are concerned about a payment hold. Here are some common reasons why a payment may be temporarily unavailable. Here is how to release your payment on hold. I hope this information helps.

 

Thanks

Gane26

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faitew0w
Contributor
Contributor

@Gane26- If you read the post you would know that I provided the tracking number, and the funds still haven't been released over 48hrs later 🙂

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PayPal_Olivia
Moderator
Moderator

Hi @faitew0w,

 

Thank you for your reply. I'm sorry that the answer that @Gane26 provided was not what you needed. If you have provided valid tracking that shows delivery on the shipping company's website and the funds haven't been released after a full day has elapsed, please contact customer service for further assistance. You can find your contact options by clicking Contact at the bottom of the PayPal website.

 

I hope this is resolved quickly!

 

Olivia

 

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