i have send

Faizal_Shaik
New Community Member

i send money to family but they refund back njow i cant vsend it bacj why is it

 

Login to Me Too
1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi there @Faizal_Shaik

 

Welcome to the PayPal Community Forum! 

 

I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed, How do I add a bank account to my PayPal account? & How do I add, update, or remove a card? (paypal.com) 

 

I understand you have checked to ensure you have no cases or limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'.

 

Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) (paypal.com) to ensure we aren't requesting that you confirm your identity first.

 

I hope this helps. Have a lovely day! 

Rebecca 
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.