help me paypal error

skelkoka2001
New Community Member

i am trying to make a purchase at 50$ and i try to make another one and i get this message always : We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method.

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @skelkoka2001

Thanks for joining the Community! 

I'm sorry you're having trouble making a purchase. A great Help Center article you may find useful is: Why was my payment declined? If you attempt to make the payment again, please allow 48 hours between attempts. At that time, you'll want to make sure you use a consistent device when you log in. If you are unable to wait to make the payment, you'll need to complete the transaction without using your PayPal account.

Thank you for your understanding. 

- Meghan


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