bank account not connected to paypal account.

SIMI61
New Community Member

I transfered from a bank account , an amount to my Paypal acoount and then , 5 days after , i connected the bank account to paypal account. Money still do not appear in my paypal wallet, and not refunded to bank account. What should i do ?

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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi @SIMI61 

Thanks for your post and welcome to PayPal community!

I'm sorry to know that you have not received the funds added to your PayPal account or returned. It usually takes 3-5 business days to transfer money from your linked bank account to your PayPal balance. The money is removed from your bank account and the transaction is verified and processed through the Federal Reserve's ACH (Automated Clearing House) before being released to PayPal.  If you don't see the funds post 5 business days please get in touch with our support

I hope this information was helpful!
Shantha

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