Why does the subscription auto charge to my checking but not credit card?
mythyan
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Posted on
Apr-24-2023
08:37 AM
My subscription to ZOOM monthly charged $8.18 to my checking account.
But several month ago, I set up it to charge to a VISA credit card. Why did it happen? What actions can I take to avoid this issue?
Many Thanks
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Recurring Payments
2 REPLIES 2
sharpiemarker
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Apr-24-2023
08:47 AM
Payment method settings for subscriptions, recurring payments, billing agreements, automatic payments are not controlled by the preferred payment method settings in the Wallet page.
To update a payment method for subscription, automatic payment, etc…go to Settings > Payments > Manage Automatic Payments > Click Merchant Name
Kudos & Solved are greatly appreciated. 🙂
mythyan
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Apr-24-2023
09:17 AM
Thank you.
I double checked my subscriptions. Please see the picture.
I already set it through a credit card at "Payments > Manage Automatic Payments > Click Merchant Name".
So what other actions can I take?
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