Why can't I use my vanilla gift card

[Chippsgirl22]

Why can't I use my vanilla visa gift card

[PayPal_Bindu]

Hello @Chippsgirl22,

Welcome to our community and thank you for your post!

Sorry to hear that you're not able to link your card to your PayPal account. You can find the possible reasons on not able to add your card here : Why can’t I link my credit or debit card to my PayPal account

We can confirm accounts from most banks and cards. Unfortunately, there are some banks and cards that are not compatible with PayPal, including most online only or prepaid bank accounts.

I hope this information helps!

Bindu