Why am I being charged a fee?

[Midgardserpent]

Why am I being charged a fee?

[kernowlass]

@Midgardserpent 

Did you sell something?

[Nadiia96]

The same question. I’m from Ukraine and it says there is no fee for. But I’m charged 14,5%. I don’t sell anything.

[Nadiia96]

Okay, I was mistaken not a few but for converting money it took me 14,5% Should it be so?

[kernowlass]

@Nadiia96 

This may help >>>

https://www.paypal.com/ua/smarthelp/article/faq4646

• Waiving of PayPal's Fees: In an effort to provide customers access to critical funds, PayPal will be temporarily waiving its own fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts. Fees charged by a customer's card issuer or bank may still apply. 

[Nadiia96]

Yes, but the point is that our banks don’t take the fee as well for the period until finishing of the war. When I was converting the money I saw incorrect amount compared to the amount that we have here in Ukraine. So, does PayPal charge money for converting?

[kernowlass]

@Nadiia96 

Did you read the link i posted?

[Midgardserpent]

No it was a non goods and services transaction