Where is my refund?

[JoosepA]

Hello!

On the 16th of June, after writing to Discord, I was promised a refund and PayPal promised that I would receive the refund by the 21st of June. But on the 21st of June, I saw in PayPal as if my refund had already been refunded to "undefined "at 7 AM that morning but the 9,99€ is neither in my bank nor my PayPal account. Is there something wrong or am I just being impatient? I've attached a picture.

[kernowlass]

@JoosepA 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212