Update of order status

vivek0408
New Community Member

I received a payment and it is on hold. It was a service but i think my order status is delivery. My payment is on hold and would be released in 21 days. However, if i update my order status to service or intangible item, i'll get that in 7 days. So how to update my order status?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi @vivek0408

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member!

 

Please review this link for information on how to update the order status - https://www.paypal.com/smarthelp/article/how-do-i-add-tracking-information-to-my-payment-or-change-t... 

 

- Siobhan 

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