Transfer money to bank account not offered

brians356
New Community Member

I cannot transfer from PP to my linked bank account. PP Help tells me:

Here’s how to make an Instant transfer to your eligible debit card or bank account (subject to a fee😞

  1. Go to Wallet.
  2. Click Transfer Money.
  3. Click Transfer to your bank.
  4. Select in minutes.
  5. Follow the instructions.

But when I go to Wallet, there is no Transfer Money icon to click! All it shows is Link a card or bank, but I have had a bank account linked for years, and PP has been withdrawing funds from it for years, and it displays the last 4 digits of that account on the Wallet page.

 

Why is there no Transfer Money button on my Wallet page?

 

 

Why?

 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @brians356

 

Welcome to the PayPal Community! I understand running into issues transferring funds out of PayPal can be a bit frustrating. If you go to your Wallet and click on your banks and cards, does it show those financials as confirmed? If not, I'd recommend following these steps to confirm your Bank or Card on PayPal. 

 

If you're still running into issues after that. Please feel free to reach out to our Customer Support teams for further assistance. 

 

Good luck!

 

 - Jon K


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