Hello @chiman2213,
Welcome! I'm sorry to hear a recent payment attempt isn't going through like you had expected, it sounds like there may be a few different things happening here that may require some attention. For this one, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance. They're also available through Twitter direct message or Facebook instant message.
My apologies for any inconvenience this has caused,
- Jon K
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