Repeatedly asking for authenticity codes

roryh
Contributor
Contributor
Hi guys. So I logged into my account go send money to my housemate and was given an authentication code which went through. I then went to send money to my friend and was given another code to fill in which I did. The page then goes to move on to the next page before bringing up that I needed an authentication code over and over again. I have typed the codes in properly but PayPal is not letting me send the money.
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2 REPLIES 2

niclex
Member
Member

Hi, have you solved this?, I've got the same problem and called the help center and they could not help!.

Thanks

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PayPal_JonK
Moderator
Moderator

Hello @roryh & @niclex

Welcome to the PayPal Community! I'm sorry to hear you've been running into some issues logging into your account. Have you tried using a different device? Or maybe clearing the cache, cookies, and browsing history in your current device? That normally does the trick. If you're still running into issues after that, I'd recommend reaching out to our Customer Support teams for further assistance. 

 

Good luck!

 

 - Jon K


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