Repay repayment

Gomorrha
New Community Member

I requested a refund and received it because a product did not arrive but it is now on its way and I have already received the money transferred what do I have to do now to undo that there are no problems?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Gomorrha

 

Welcome to the PayPal Community! I'm sorry to hear a recent transaction hasn't gone quite as you had expected. In this case, I would recommend reaching out to the merchant to request an invoice for the transaction amount. You can also reach out to our Customer Support teams for assistance in contacting the merchant as well. 

 

Good luck!

 

 - Jon K


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