Rejecting the payment

xenogears
New Community Member

I sent money from my A account to B account. The B account is USA one and the A account is elsewhere. Somehow, I should refuse the transaction, so I checked the activity page on B account. It shows me the recent transaction and there are two buttons. Send payment and Cancel. 

I have no clue why Send payment button is there and am confused.

In order to refuse the transaction, which button should I click?

 

Plus, as far as I understand, if I don't accept the transaction at B account, it's supposed to go back to A account. Is it correct?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @xenogears

 

Welcome to the community and thank you for your post. 

 

I do understand your confusion with this. If you do not accept the transaction on account B, it will be sent back to where it came from. In this case, that would be account A. Alternatively, if the payment is still pending you may have the option to cancel it in the senders account. Simply follow the steps here

 

I hope this helps!
 

- Rachel 

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