Receiving money

Sonja95
New Community Member

When someone sent me money my e-mail adress wasn't conformed.I conformed my e-mail adress after that,but still haven't received money.What happened with the money?

Login to Me Too
1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Sonja95,

 

Welcome to the PayPal community and thank you for your post.

 

I understand your concern about receiving payment. If the email address wasn't confirmed, the payment will be in unclaimed status. An unclaimed payment is a payment that hasn’t been accepted or denied by the recipient, these kinds of payments are automatically reversed after 30 days if not claimed. Once the email address has been confirmed the payment should reflect on the activity page within sometime. If the transaction doesn't reflect on your PayPal account, please reach out to our customer support team through the available contact options on our website so that our advisors can help you accordingly.

 

Regards,
Ayes


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.