Problems as I claim my money for a certain paent

[sophiawangui001]

I am trying to claim my money from a payment and am being told that'oops the page doesn't exist' what could be the issue

[PayPal_Tricia]

Hi @sophiawangui001, 

Sorry to hear of the trouble claiming this payment. 

Based on the error you're receiving, it would be best to reach out to our customer support team. You can also reach us on Facebook and Twitter. 

I hope this information helps!

Thanks, 
PayPal_Tricia