Please help

Janetbundy
Contributor
Contributor

I was charged 423.88 for the purchases in my eBay basket only to find I have already paid for the ltems individualy from my HSBC account But the 423.88 js in my pending l

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PayPal_Olivia
Moderator
Moderator

Hi @Janetbundy,

 

Thank you for your post and welcome back to the community!

 

I'm sorry to hear that you paid for items twice, once each from two different payment methods. In a situation where a payment was made outside PayPal as well as within PayPal, you would need to communicate with the seller to request that one of the payments be refunded. 

 

I hope this is resolved quickly!

 

Olivia

 

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