Please help I cannot send or withdraw my Paypal balance it say "You're payment won't through"

[fixing1]

I appreciate to does how help me.

[PayPal_Natasha]

Hi @fixing1-

Thank you for your post and welcome to the Community Forum! I'm sorry to hear that you are encountering an error when trying to send or withdraw money. If you are experiencing difficulties when attempting to access your PayPal account, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. If the error still occurs, you will need to contact us by phone. You can obtain the phone number for your region by clicking Help at the bottom of the PayPal website. Hope this helps further.