Paypal scammed me taken extra money

Davemac1987
Contributor
Contributor

So I purchased and paid €667 for an item online, this is the total price I was given at paypal checkout and still shows this payment for €667 on paypal transaction, However when I check my bank account that is linked to my paypal account it’s show paypal actually took €698 ( €31 ) extra, I have statement from bank and price paypal said they took on transaction page on paypal, Paypal €667 But shows they took actually €698 from my bank, €31 taken extra

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Davemac1987,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with a recent transaction. Is it possible you had a negative balance in your PayPal account prior to the transaction? If so, that transaction would charge the extra amount to bring your balance to zero and then complete the transaction. If this is not the case, you may want to reach out to our Customer Support teams by clicking 'Contact" at the bottom of any PayPal page for further assistance. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.