I made a purchase, the seller did not send me my items and was not answering emails. Paypal resloved case in my favor, and issued refund, but refund never got to me, and it was indicating status cancelled. I managed to contact living person of paypal support and they said i need to wait atleast 14 working days. They are passed but i still got no refund, and now i cannot get to the real person support not in message center, not on the phone. How do i resolve my issue?
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, (during business hours you may also be able to message whilst logged out). 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
