@melis15261
Could be sender didn’t send yet, sent to wrong email address or is scamming you. Ask sender for a transaction ID number, and contact customer services to verify it.
No one in forums can verify transaction ID number.
To contact customer services for assistance:
Visit https://www.paypal.com/selfhelp/home
Click Contact Us at the bottom.
Option 1: Go to topic closest to your issue, then click Message Us or Call Us after the This information might help box so PayPal can better direct your message or call to the right department to resolve your problem.
Option 2: Scroll to the bottom to select a contact option: Message Us or Call us.
Live chat might be available depending on time of day or availability of the service in your country.
A live chat box will automatically appear if available if you’re in the help page long enough.
There’s also social media:
PayPal on Facebook
PayPal on Twitter
Kudos & Solved are greatly appreciated. 🙂
