Paypal Balance - Whats happend to my money?

Jon-S
New Community Member

Hi, can anyone help please I received a payment and was added to my Paypal Balance on the 14/2/23, when i recently went to transfer this out to my bank account its missing?

Paypal Balance £0.00

 

I didn't use this to purchase anything, have checked all recent purchases using Paypal and they have come out of my bank account! Any ideas on this?

 

 

 

Thanks Jon-S

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1 REPLY 1

Santosh21
PayPal Employee
PayPal Employee

Hello @Jon-S,

Greetings from Community! I'm sorry to know that there are funds missing from your PayPal account. I get how frustrating this can be, and I'm sorry for any inconvenience this has given you. I advise you to get in touch with our PayPal support staff via your account so they can look over your account and give you full assistance.

Thank you,
Santosh

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