Payment hold

[Nextg]

Hi There, I want to Withdraw/ Receiving money to a Visa card, but the system tells me " Sorry, but e need more information. please contact customer service for assistance' how to fix it

[kernowlass]

@Nextg 

Contacting customer services as advised seems a plan?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Nextg]

Hi There,

i am all ready chat with paypal assistant from twitter he is give to me this details " I apologize again for the inconvenience as you are still unable to withdraw funds. In this case, please call our customer support directly at [Removed. Phone #s not permitted]from Mon - Fri 4:00 AM PST to 10:00 PM PST Sat - Sun 6:00 AM PST to 8:00 PM PST which is our business hours. I hope this helps! ^RS" but this numbers is not working and please help me to clarify this matter immediately  

[kernowlass]

@Nextg 

Read lines 2/3/4 in my above post?

[Nextg]

i am Try this 2/3/4 Severely time. and i chat with Twitter support assistant.he does not have best answer.     

[kernowlass]

@Nextg 

All I can do is give you all the options available to contact customer services, if you can't use any of them or they don't respond or help you then unfortunately not a lot I can do about that.