Pay in 4 but never got to complete the order
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I used a Pay in 4 method and it charged my account but I never completed an order and it's still in the cart, will I get a refund or cancel the whole transaction?
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Hi @gdeleon24,
Welcome to the community and thank you for your post!
I do understand your concern with this. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an authorization charge.
As the order was not completed, the temporary charge would be released back to your bank/card within 72 hours. A charge is only completed once the merchant accepts the order. This is normal practice for online payments, so no need to be worried if this happens again.
I hope this helps!
- Rachel
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